The Charter begins at the designated departure time, not the time the Charteree arrives. Charter duration includes docking, undocking, as well as travel to and from destination. Please allow extra driving time in case of traffic. If you do not show up at the dock the day of your charter, you will forfeit your deposit. If you show up late and not ready to leave at the agreed departure time, you will be losing charter time. Again, the clock starts at the agreed departure time.  All members of the group are recommended to be at the boat at least 5-10 minutes prior to departure. If an unforeseen circumstance occurs that could delay the group, a call should be made to the Captain (561-316-7528) to relay this information to prevent cancellation. Sandhill Charters or Captain reserves the right to cancel any charter where the party fails to arrive within a reasonable time of the scheduled departure time. ​ The Captain in his sole discretion reserves the right to cancel the trip within 1-2 hours before the departure time due to strong winds, rough seas or any situation that could pose a safety risk. If this occurs, customers will receive a full reimbursement or an alternative day may be scheduled pending availability. In the event the trip has to be terminated after it has already begun due to inclement weather, the Charteree may opt to receive a refund for unused time up to a full refund at the Captains discretion based on variables at that time. In the event someone suffers sea sickness or has the captain return early for any reason, no refund will be given.  All cancellations must be made by the Charteree at least 7 days prior to the departure date. Failure to do so will result in the forfeiture of 50% of the deposit amount. Any cancellations made with 72 hours or less notice, will not be refunded. In the rare occasion that the boat experiences any mechanical issues or difficulties, refunds will be issued in full. ​ Sandhill Charters adheres to a strict Zero Tolerance Policy. No Firearms, illegal substances, Cannabis/THC of any kind even if prescribed, may be brought on board the vessel. There is a Zero Harassment Policy to protect both crew and guests. Legally prescribed medications are permitted on board (excluding anything containing TCH/Cannabis). Beer and Wine (no red wine) are the only alcoholic beverages allowed on the vessel, and may only be consumed by persons aged 21 or older. Glass bottles are not permitted. Tanning oils or spay sunscreen is not permitted. Coolers are permitted with at least 24hrs advanced notice. Sandhill Charters will provide 20lbs ice for cooler along with water and bringing your own food and beverage is permitted and encouraged. If you require additional ice please call ahead or bring your own.  Person(s) appearing to be intoxicated or under the influence of drugs or alcohol will not be permitted to board the vessel. If an illegal drug is found on board or is in the possession of any individual(s), or captain determines that any individual(s) are unstable due to excessive drinking, the trip will immediately be terminated without refund and in the case of illegal drugs, will be released to notified and awaiting authorities. Marijuana/Cannabis/THC possession on a boat remains a Federal Crime.​ Sandhill Charters and crew strictly abide by all State and Federal Saltwater Fishing, Safety rules and regulations and will not deviate from them under any circumstance. For the passengers' safety and the well-being of the vessel, we require that all guests/charterees on board wear soft soled tennis shoes, deck shoes or sandals. NO hard shoes, boots, high heels, wedges or stilettos will be allowed. The Captain may require a passenger to remove their shoes if proper foot attire is not worn. ​ All passengers under 6 years of age are required, per Florida law, to wear a life preserver while underway at any time. Our Type I vests required to be carried on board are not very comfortable so it is recommended you bring with you,  your personally owned life jacket that is USCG approved and in serviceable condition. Children who have not reached their 13th birthday are recommended to wear life jackets while underway and required any time in open ocean waters. ​ Sandhill Charters makes use of sound and video recording devices and you agree any photos obtained may be used for digital marketing purposes across our website and social media platforms unless otherwise instructed by passengers. ​ This agreement shall be construed in accordance with the admiralty and maritime laws of the United States of America and the State of Florida.